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Digital handshake symbolizing strong partnerships, connectivity, and collaboration in the IT sector

nocware's
Partner Network

Become part of our strong partner network. With our managed SD-WAN, LAN, and security services and our channel-first approach, we enable partners to achieve scalable growth and deliver tailored solutions aligned with their business model.

Become a partner
Scale up. Save time. Increase revenue.

The framework for sustainable success

 

Together with nocware, you can accelerate your business, sustainably increase your revenue, and gain valuable time. At the same time, you benefit from having a strong partner by your side who can support you step by step – end-to-end and channel-oriented. Ready for the next step? Let’s get started together.

Modular full managed service portfolio

Flexibly combinable managed services with AI-optimized, highly automated processes

 

Multi-Vendor & Full-Stack

Fully managed WAN, LAN, Wi-Fi, and security solutions from leading technology providers

nocware® Management Plattform

SaaS software for the efficient integration of channel partners, plus a management cloud for customers with strict compliance requirements

Own Network Operations Center (NOC) & global field service ecosystem

Proactive, automated 24/7 operations and standardized rollouts worldwide

A partnership that fits your business

Illustration eines Managed Service Providers mit zentralem Monitoring und angebundenen Kundensystemen

MSP

Increase your operational efficiency and unlock new markets. By adding managed SD-WAN, LAN, and security services, you can expand your service portfolio and meet your customers’ requirements with precision.

Contact us to strengthen your competitive advantage as an MSP.
Illustration eines Systemhauses mit mehreren Kundenstandorten und integrierten IT-Services

System Integrator

Enhance your project business with professionally managed network and security services. Outsource full operational responsibility after project completion while remaining part of the value chain.

Talk to us about additional business opportunities for your system integration business.
Illustration eines Telekommunikations-Carriers mit vernetzten Standorten und Netzwerk-Infrastruktur

Carrier

Profitably expand your portfolio with additional managed SD-WAN, LAN, and security services. Outsource operations and service responsibility to a professional, highly efficient partner, or transfer customers entirely to us while continuing to benefit commercially.

Let’s discuss how our services can help you grow your core business and position a holistic connectivity and security offering in the market.

Fast-Track-Onboarding

A structured onboarding process designed to ensure a short time to market and the efficient delivery of your projects – tailored to your business success.

Creating clarity

  • Analysis of the current setup

  • Identification of upsell and expansion potential

  • Definition of current and future service requirements

  • Alignment of expectations for a clear and collaborative partnership

Getting started together

  • Project plan

  • Contract

  • Integration/Training 

Spread the word

  • Provision of marketing and communication materials

  • Support for a joint go-to-market approach

  • Consistent external presentation (branding & messaging)

Processes that simply work

Own 24/7 NOC

  • With dedicated, vendor-specific support teams

 

Modular, hierarchical organization

  • L1 (Catch & Dispatch)

  • L2 (Device Management)

  • L3 (Expert Support)

  • L4 (Vendor Escalation)

 

Automated, proactive support

  • Real-time monitoring with automatic ticket creation

  • Proactive alerts

 

Channel-ready

  • ServiceNow® integration via portal/API

 

KPIs & governance

  • ITIL 4-compliant operations

  • Focus metrics such as MTTR, FCR, and SLA compliance

Scale your offering to meet demand

From the initial idea and technical implementation to ongoing service operations, we support you step by step. The services in our fully managed service portfolio can be flexibly combined and are built on AI-optimized, highly automated processes. Learn more about our services here.

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Plan

Optimize your customer projects with expert support:

Tailored consulting aligned with your end customers’ needs. Together, we develop the right service design and plan the transition to proactive operations.

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Build

Save time and reduce internal effort:

We handle hardware shipping and configure the devices so they are ready for use on site. With our field service partners from our global ecosystem, we ensure fast, standardized installation and commissioning.

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Run

Sit back while delivering proactive 24/7 operations to your customers:

With our own Network Operations Center (NOC), we provide ITIL 4-based, automated, and proactive 24/7 operations for your customers. Our real-time monitoring, combined with automatic ticket creation and proactive alerts, leads to a significant reduction in downtime.

SaaS platform for efficient channel partner integration

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✔ State-of-the-art technology & maximum functionality

Cloud-native framework, multi-tenant and vendor-independent architecture, EU hosting in nocware AG’s data center.

✔ Lean processes

Configuration templates, zero-touch provisioning, and proactive alerts to reduce downtime and support effort.

✔ Customer Dashboard

Live rollout tracking and a centralized view of the health status of all customer sites and devices.

✔ Open APIs for seamless integration

Easy integration into existing ecosystems (CRM, ticketing, billing) through a comprehensive API-first design.

 

✔ Proven in production

Already in use by numerous carriers and service providers, with continuous feature development based on real-world usage.

 

10.000+

CONNECTED SITES

20.000+

DEVICES DEPLOYED

100+

NOCWARE EMPLOYEES

Ready to scale your business with nocware?