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Secure Managed Services for Energy Companies

Pipeline systems, refineries, and control centers, connected via cloud-based SD-WAN and SASE architectures. Your network infrastructure, consistently aligned with KRITIS and NIS2 standards using nocware.

Certified Standards for Trusted Managed Services for Energy Companies

Our certifications prove the reliability oil and gas companies can expect from us.

  • ISO/IEC 27001 validates our end-to-end security management, safeguarding sensitive data across managed services and site networking for energy providers.

  • ISO 20000 confirms established service processes, ensuring our Managed Network Services are both reliable and fully transparent.

     

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! | Four Pressure Points Causing Strain in the Energy Sector

As the number of sites grows and operational technology (OT) systems age, vulnerabilities become increasingly apparent. Currently, four key challenges are defining site connectivity for energy companies:

An energy company's illuminated refinery at night, with steam rising

Downtime is not an option in the energy supply sector

If connectivity to transmission facilities, refineries, or control centers fails, the entire production process may halt. Thus, critical infrastructure requires highly available, fail-safe networks to reliably connect energy facilities across international borders.

A technician wearing a hard hat monitors network and system data on multiple screens in the control room

More connectivity increases the attack surface.

Each additional SCADA network, connected industrial facility, or OT system provides a potential entry point for attacks—especially for critical infrastructure operators. Failing to prioritize cybersecurity in the energy sector risks exposing vulnerabilities in network and SCADA security.

 

Hands on a keyboard with digital warning symbols, used as a stock image to represent IT security risks

Expanded, decentralized, and increasingly difficult to manage

Over years, fragmented OT/IT landscapes, inconsistent standards, and the lack of centralized management have turned security into a Sisyphean task. Comprehensive network management in the energy sector provides the oversight that distributed network architectures in the industry currently lack.

 

Abstract representation of a digital data stream using binary code as a symbolic image for network connectivity

Digitalization won’t wait for technology to catch up.

IoT applications, new sites, and digital processes are entering networks faster than legacy structures can keep pace. The digital transformation in the energy sector succeeds only with scalable cloud solutions as a backbone.

 

✓ | How nocware Takes the Pressure Off

Rollouts in record time – from planning to go-live

Standardised, automated rollout processes enable new network and security infrastructure to be brought online quickly at refineries, production facilities and control centres. This allows network management in the energy sector to be rapidly brought up to modern standards, even across widely dispersed international energy sites.

Site connectivity that holds up under load

Intelligent SD-WAN, bundled lines and automatic failover ensure the stability of networks supporting critical energy and production processes. Even during peak loads or line failures, site connectivity within energy companies remains highly available.

Round-the-clock monitoring from our own NOC

All energy and OT infrastructures converge in your Network Operations Centre (NOC), where they are monitored around the clock. Thanks to proactive and automated 24/7 monitoring, we detect faults before they affect production or supply.

A protective barrier around OT, SCADA, and power networks

SASE architectures, Zero Trust security and rigorous network segmentation effectively isolate sensitive operational data and critical OT/SCADA systems. Firewalls, endpoint security and a robust security strategy round off cybersecurity in the energy sector.

Scaling across all international energy sites

Our vendor-independent platform connects production, administration, and infrastructure sites flexibly and securely. This allows the network infrastructure in energy companies to grow at the pace of the business – all the way to offshore connectivity for remote facilities.

End-to-end service, from planning to support

We offer a comprehensive, one-stop service covering the planning, implementation and ongoing operation of network and security solutions. As a managed service provider for the energy sector, we take care of the operation of your networks – from individual services right through to end-to-end management.

Case Study

International Gas Station Operator

For a globally distributed petrol station operator with over 4,000 sites, a full-stack network comprising Cisco Catalyst SD-WAN at the edge and Ruckus for the LAN and Wi-Fi was deployed and integrated with Zscaler SASE to provide zero-trust access to the internet and the cloud. Through centralised firewall policy management at regional hubs, different geographical markets were secured in a consistent manner, whilst ensuring full PCI-DSS compliance and uncompromising process security for oil and gas operations.

Let’s discuss how we can make your network future-proof too.

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An oil company's industrial facility with distillation towers and pipelines at sunset
Case Study

International Oil Company

For an organisation with over 1,000 sites, a modern SD-WAN fabric based on the HPE Juniper Session Smart Router (SSR) was deployed and consolidated under a unified, consistent policy framework. End-to-end PCI-DSS compliance, a NIS2-compliant security architecture with integrated intrusion detection (IDS), and a hardened, centralised connection to several certified payment providers ensure end-to-end security across all sites.

Together, we’ll get your network running at peak performance — contact us today.

Case Study

International Oil Company

A new network topology based on SSR was developed for 1,200 locations and fully rolled out within four weeks. The optimized network architecture reduced the number of support tickets by a factor of ten and sustainably improved operational efficiency.

Together, we’ll help your network perform at its best— contact us today.

An oil company's industrial facility with distillation towers and pipelines at sunset

Why nocware for the energy industry?

Comprehensive managed services for energy companies that meet the challenges of modern energy supply – from high-performance network technology to the reliable and seamless operation of all sites.

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TOUCH
Full-stack instead of many interfaces
Full-stack instead of many interfaces

SD-WAN, LAN, Wi-Fi and cyber security do not operate in isolation; rather, they are seamlessly integrated within a unified SASE approach, for which we take end-to-end responsibility. This eliminates interface friction and keeps industrial networks streamlined.

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TOUCH
Tailored to your needs instead of a one-size-fits-all approach
Tailored to your needs instead of a one-size-fits-all approach

We design your network architecture to meet your specific requirements. When selecting manufacturers, we remain independent and work with you to decide what is truly right for your business.

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TOUCH
One platform, all sites
One platform, all sites

All our energy and production sites are centrally connected via our cloud-native platform, ensuring transparency and enabling control at all times. These cloud solutions for the energy sector simplify both migration and day-to-day network management.

SD-WAN Security Responsibility
TOUCH
Compliant with German KRITIS regulations and the EU NIS2 Directive
Compliant with German KRITIS regulations and the EU NIS2 Directive

Modern security strategies combine zero trust, network segmentation, and endpoint security to protect sensitive data and assets. This enables energy companies to meet the requirements of the German KRITIS regulations and the EU NIS2 Directive without added complexity.

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TOUCH
Fast-paced transition
Fast-paced transition

Quick decision-making processes, our own NOC, and genuine expertise ensure that transitions are completed in the shortest possible time. Switching over operational networks is particularly delicate. We minimize disruptions that could otherwise quickly become costly in energy operations.

global rollouts
TOUCH
90+ countries, over 20,000 managed devices
90+ countries, over 20,000 managed devices

More than 20,000 devices in operation across over 90 countries and rollouts for major corporations aren’t just a promise—they’re a track record. Even remote energy sites, including those with offshore connectivity, operate reliably with us.

4 Steps to a Secure, Modern Network with nocware

In four clear steps, we guide you from the initial assessment through to the day-to-day operation of your networks with our managed services for energy companies.

Precisely capture requirements

In the first step, we analyze the current state of your networks and work with you to define the requirements for your specific application – whether it involves energy companies, refineries, or individual production sites.

Considering security and scalability from the start

Based on this, we develop a network strategy that is secure, highly available, and scalable—tailored to critical energy infrastructure.

 

Seamless integration of existing systems

Deployment, migration, and integration are proven to be efficient, fast, and seamless. With our standardized rollouts, your network upgrade becomes a predictable step rather than a costly hurdle.

Processes that run smoothly

During ongoing operations, we secure and operate your networks through our comprehensive and reliable managed services for energy companies:

1. In-house 24/7 NOC

With dedicated, manufacturer-specific support teams

2. Modular, hierarchical organization

  • L1 (Catch & Dispatch)
  • L2 (Device Management)
  • L3 (Expert Support)
  • L4 (Vendor Escalation)

3. Automated, Proactive Support

  • Real-time monitoring with automatic ticket creation
  • Proactive alerts

4. KPIs & Governance

  • ITIL 4-compliant operations
  • Key metrics such as MTTR, FCR, and SLA compliance

Looking for a solution tailored precisely to your energy operations?

Together, we create customized solutions that meet your requirements and move your business forward. Fill out the form and we will get back to you as soon as possible.

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FAQ: Site Connectivity for the Energy Industry

In our FAQs, you will find answers to the most common questions about modern site connectivity, network security, and the operation of international IT infrastructures in the energy industry.

How can we prevent production downtime caused by network issues?

The key lies in redundant, high-availability networks: SD-WAN with automatic failover and seamless IT monitoring catch disruptions before they reach production. Our NOC monitors the network around the clock and takes proactive action to ensure that production facilities, refineries, and control centers remain online.

What cybersecurity measures are particularly important for energy companies?

Essentially, the goal is to consistently isolate OT and SCADA systems through network segmentation, firewalls, endpoint security, and zero-trust security. Combined with continuous monitoring, this results in robust network security in the energy sector. Data security and a clear security strategy form the foundation.

What requirements does NIS2 impose on energy companies?

NIS2 imposes stricter obligations on KRITIS and energy companies: risk management, reporting channels, and verifiable protective measures are now mandatory. We provide the appropriate technical and organizational components, along with proof of compliance. Our NIS2 guidelines summarize the specific requirements in detail.

How can we reliably protect sensitive operational and production data?

Encryption, network segmentation, and endpoint security protect operational and production data across all locations. Strict access policies and data security in accordance with ISO 27001 ensure that only authorized users have access.

How can international energy hubs be securely connected?

Cloud-based SD-WAN with centralized management securely and consistently connects distributed locations. This allows energy companies to flexibly scale their site networking, even to the point of connecting remote offshore facilities.

What advantages does SD-WAN offer the energy industry?

SD-WAN aggregates multiple links, prioritizes business-critical traffic, and automatically switches routes in the event of a failure. This ensures high availability for industrial networks and delivers predictable performance at every location.

What are the benefits of an external Network Operations Center (NOC)?

An external NOC provides 24/7 monitoring, rapid remote monitoring, and immediate response—without requiring you to set up a night shift. Problems can be resolved before users even notice them.

Does a cloud migration make sense for energy companies?

In most cases, yes: A phased cloud migration offers greater scalability, lower operating costs, and simpler, centralized network management. Security-critical OT systems can remain on-premises, while administrative workloads are moved to the cloud.

What advantages do managed services offer energy companies?

With managed services, planning, operation, monitoring, and support all come from a single provider. This makes costs predictable and ensures consistent availability. Energy companies benefit from specialized expertise and quick response times, rather than having to handle everything themselves.

How does nocware support the digital transformation of the energy industry?

nocware provides the secure, scalable network foundation for digital transformation in the energy industry (Digital Transformation Oil & Gas). From IoT connectivity to cloud solutions for the energy sector and managed services, we support you every step of the way. As a managed service provider in the energy sector, we’re happy to remain your point of contact even after go-live.

How can we help relieve the burden on your internal teams when it comes to operations and security? With our Managed Services, we handle the day-to-day operation of your network, provide continuous monitoring, and protect against threats through our own NOC. This frees your teams from time-consuming tasks. The time saved can then be redirected to where your internal expertise is truly needed: strategy and further development.
What Are Managed Services for the Energy Industry? This means that a specialized provider takes over the setup, operation, and security of the network infrastructure. Typical services include network management, monitoring, security, and support for the energy sector, bundled as end-to-end managed services. This allows energy companies to receive reliable service without having to maintain their own 24/7 operations team.